In reply to James Hadden.

Something is very wrong! We had a huge backed balance and just agreed to a payment plan. We paid 4,000$ and agreed to 9 payments after . They said the bill would be the payment plus the new charges, and I received a bill for over 3,000!! What the actual $&@&. I even called for help from heap and we do not qualify. Then myself says if we don’t pay they were shutting our power off… it’s a no win situation, now what do I do I can’t afford this nonsense! Our bill has tripled!